Healthcare

Low income clinics 

*Federally Qualified Healthclinic = no one turned away for lack of funds ! 

Sliding scale = cost depends on income. Low income = lower cost ! 

*ANTHONY L. JORDAN CENTER
Sliding scale comprehensive medical care, dental, optometry, pediatrics, urgent care, more
Clinic (585) 423-5800
URGENT CARE (585) 426-7425
82 Holland st, 14605 

*BROWN SQUARE CENTER
Sliding scale comprehensive medical care primary, dental, preventative care, podiatry, immunization, nutrition counseling, refugee health, and more. 
(585) 254-6480 
322 Lake ave, 14608

CLINTON FAMILY WOMEN’S HEALTH
Sliding scale women’s health, gynecology. 
(585) 922-0260 
309 Upper Falls blvd, 14605  

*EASTMAN DENTAL CENTER 
Sliding scale dental care, and orthodontics. 
Downtown (585) 263-6599 
228 E. Main st. Suite 103, 14604

*GENESEE HEALTH SERVICES
Sliding scale health care, OB/GYN, pediatrics, allergy/immunology, diabetes, refugee health..
(585) 922-8003 
222-224 Alexander st, 14607 

HIGHLAND FAMILY MEDICINE 
Sliding scale comprehensive medical care, OB/GYN, surgery, psychiatry, and more
(585) 279-4800 
777 South Clinton ave, 14620 

*JORDAN HEALTH AT COMMUNITY PLACE
Sliding scale comprehensive medical care and refugee health..
(585) 454-7530
151 Parsells ave, 14609

*JORDAN HEALTH LINK/WIC
Refugee health, and WIC service for pregnant or postpartum people, and children under 5. 
(585) 454-2630 
273 Upper Falls blvd, 14605 

WOMEN’S HEALTH CENTER AT RGH
Sliding scale gynecological care for people with disabilities
(585) 922-0260  
1415 Portland Ave, suite 400/490, 14605

ROC REGIONAL HEALTH REACH 
Sliding scale primary medical and dental care to families experiencing homelessness
(585) 368-3720
89 Genesee Street, Suite 1, 14611

ROC REGIONAL HEALTH – WILSON HEALTH CENTER 
Sliding scale primary care. 
(585) 338-1400 
1425 Portland ave, 14621 

SEXUAL HEALTH CLINIC AT BULLSHEAD
Provides access to STD/STI testing.
(585) 753-5481 
819 W Main St, 14611

ST JOSEPH’S NEIGHBORHOOD CENTER 
Sliding scale comprehensive medical care, dental, mental health, social services advocacy, legal/financial counseling, and more. 
(585) 325-5260 
417 South ave, 14620 

* TRILLIUM HEALTH – LGBTQ+ safe 
Sliding scale comprehensive medical care, trans care(HRT), support groups, HIV testing, drug treatment, and more
(585)545-7200
259 Monroe ave, 14607 

TRILLIUM AT SCIENCE PARKWAY – LGBTQ+ safe 
Pediatrics, OB/GYN, 
(585) 545-9000
170 Science Parkway, 14620

*UNITY DENTAL AT RIDGEWAY- 
Sliding scale, low or no income dental care. 
(585) 295-1890 
2655 Ridgeway ave, 14626 

*UNITY FAMILY MEDICINE AT ORCHARD ST
Sliding scale family medicine
(585) 368-4500
158 Orchard Street, 14611

*UNITY AT ST. MARY’S
Family Medicine – (585)368-3031
55 Genesee Street, Bishop Kearney Building, 3rd Floor, 14611
OB/GYN – (585) 235-4860
65 Genesee st, suite 3, 14611
Dental(585) 368-3800 
75 Genesee st, 2nd Floor, 14611

UR WELL MEDICAL CLINICS
Physical exams and work physicals, screening services, ongoing care for chronic illness, referrals, health education, preventative medicine. 
Asbury First United Methodist Church – (585) 271-1050
1040 East Avenue, 14607 
YMCA Maplewood – (585) 271-2870
25 Driving Park Avenue, 14613 

*WOODWARD HEALTH CENTER
Sliding scale comprehensive medical care, dental, immunization, refugee health. 
(585) 436-3040 
480 Genesee st, 14611

NEED INSURANCE? Coordinated care services can help!
COORDINATED CARE SERVICES INC. (CCSI) – Navigator program
Complete medical insurance enrollment and renewal by telephone – (585) 613-7662
FIND A COVID-19 AND FLU VACCINE: Search www.vaccines.gov, text your ZIP code to 438829, or call 1-800-232-0233 to find locations near you.

Mental health & crisis intervention

Spiritus Christi Mental Health Center – 
Clinical care, peer support meetings, women’s support group, yoga. In-person and telehealth, by appointment only. No insurance required. 
Hours: Mon 9-4, Tues-Thurs 9-5. 
(585) 325-1186. 
121 North Fitzhugh st, 14614

St Mary’s –
Rochester Regional, Behavioral Health Access and Crisis Center. Alternative to ER, no appointment needed, all visitors and patients 18+. Requires insurance but offers financial assistance for copays and deductibles to insured patients. Photo ID and insurance card required. 
Open 7 days a week from 9am-9pm. 
Phone (585) 368-3950. 
65 Genesee Street, Entrance at 11 Chili Avenue, 14611

Strong Family Therapy –  
Offers family and individual therapy for adults, teens, and children as well as crisis support and hospitalization. 
Call: 585-275-0320 
300 Crittenden Blvd. 14642 

FLACRA – 
Provides a variety of mental health services for children and adults, including addiction treatment.
Mon-Thu, 8am-8pm; Fri 8am-4pm; Sat 8am-2pm 
Call 585-434-2633
339 East Ave Suite 303, 14604

Willow Domestic Violence Center –  
Offers community outreach, short term counseling, group therapy, court support, supportive housing for survivors of intimate partner violence, a 24/7 hotline for survivors of intimate-partner violence and sexual violence, and an emergency shelter.  
Call: 585-232-5200 
24/7 Hotline: (585) 222-7233
693 East Ave. 14607

Child Advocacy Center –  
Offers forensic interviews after assault, counseling, intervention and prevention programming for children and families. 
Call: 585-935-7800 
1 Mt. Hope Ave Rochester NY 14620

Hope Place – 
Free support from Certified Peer Support specialists for youth and adults experiencing a mental health crisis. 
Open 7 days a week from 3:00pm – 11:00pm 
Call the Hotline at 1-877-584-4673
OR call (585)325-3599 for intake/service 
1099 Jay st, 14611 

Liberty Resources – 
Provides mental health support, including access to addiction treatment.
Open Mon-Fri from 8:30am – 7:00pm (5:30pm on Friday) 
Call 585-410-3370 
175 Winton Rd N, 14610

Evelyn Brandon Health Center – 
Walk-in mental health hours. Provides other mental health services by appointment.
Walk in hours: Tues, 1pm-3pm; Thurs, 9am-11am (ideal to arrive early) 
Call 585-368-6900 
81 Lake Ave, 14608

Genesee Mental Health Center – 
Walk-in mental health hours. Provides other mental health services by appointment.
Walk in hours: Tues, 9am-11am (ideal to arrive early) 
Call 585-922-7770 
222 Alexander St, 14607

Rochester Mental Health Center – 
Walk-in mental health hours. Provides other mental health services by appointment.
Walk in hours: Tues, 9am-11am (ideal to arrive early) 
Call 585-922-7770 
222 Alexander St, 14607

Pinewild Mental Health Center – 
Walk-in mental health hours. Provides other mental health services by appointment.
Walk in hours: Tues, 10am-12am; Weds 12pm-3pm (ideal to arrive early) 
Call 585-368-6700 
222 Alexander St, 14607

Person in Crisis (PIC) Team – 
Call 211 or 988 and ask for the Person in Crisis or “PIC” team
The Person In Crisis (PIC) Team will respond to, Mental and Behavioral health including Suicidal, Domestic Violence, Homelessness, Substance Use, Wellness Checks, Youth-related issues, Elderly Needs, Family/Neighbor Intervention, Fire Fatalities. 
This is unfortunately NOT an alternative to police. The Mobile Crisis Team WILL call 911 if the individual who needs treatment is posing a risk to themselves or others.

Rochester Community Mobile Crisis Team – 
A mobile psychiatric emergency department for individuals and families within Monroe County. There are no age restrictions. Individuals/family can be seen by mental health professionals in their home, place of employment, school, etc. Services provided include Crisis intervention/stabilization, mental health assessments and rapid linkage and/or re-linkage to treatment providers for individuals who pose no risk to themselves or others. Mobile Crisis will typically respond within 24 hours. If in need of more immediate support, see above. 
Call: (585) 275-5151 

Single Point of Access (SPOA), Monroe County Office of Mental Health
Health Home Care Management – support making necessary medical and mental health appointments for eligible Medicaid and Medicaid/Medicare persons.

Behavioral Health Care Management – support making necessary appointments for individuals with mental health and/or chronic substance abuse disorders who are not eligible for Health Home Care Management. 
(585) 753-2874

See also

  • 211
  • Catholic Family Center
  • RAWNY
  • St Joes

Addiction and Recovery

Recovery All Ways (RAW)
RAW is a grassroots community organization of volunteers supporting each other on their recovery journey. They provide on site outreach, hot meals, personal care items, narcan, and clothing, and peer support groups.
Email: info@recoveryallways.org
24 Hour Hotline call or text: (585) 310-0729
1248 N Clinton Ave, Rochester, NY 14621

Helio Health – Rochester Evaluation Center 
This program has 40 beds offering medically monitored and medically supervised withdrawal and stabilization services. Accepts all NYS medicare and medicaid.
Call: (585) 287-5622
1850 Brighton Henrietta Town Line Rd, 14623

Baden Street Settlement
Offers free and reduced cost counseling for those living with addiction, developmental disabilities or mental illness, substance abuse treatment, elder services, free daycare services, food, clothing, and emergency family assistance.
585-325-4910
152 Baden St, 86 Vienna St. 
www.badenstreet.org

Open Access Clinic (Part of Delphi Rise) – 
The Delphi Rise Open Access Clinic operates 24/7 and provides substance use evaluations and support. They make referrals for care and help coordinate transportation for treatment. This program serves persons ages 12 and older. 
Call: (585) 627-1777 
835 West Main st, 14611 

Liberty Resources – Recovery Support Navigator Team
Provides a variety of services designed to guide, educate, and support persons with substance use disorder and their families through the treatment and recovery process including one-on-one community based peer support for both individuals and families. Hosts a bi-monthly family support group (email BHenry@liberty-resources.org for more information). 
All services are free.
For peer support: 1 (855) 778-1300
For family support, and after hours warm line: 1 (855) 778-1200
175 Winton Rd N, 14610

Mobile Integration Team – 
Government run program that offers tools and resources to people struggling with addiction. MIT seeks to support individuals in their efforts to stay in their home and community. *Not a free service – but will not refuse those who can not pay.
MIT Office (585) 241-1276
Monroe County Crisis Line – (585) 275-5151

Rochester Alcoholics Anonymous – 
Call: (585) 232-6720 OR visit .Rochester-NY-AA.org/meetings/ 
to find a meeting near you (in person and online available) 

Rochester Narcotics Anonymous – 
Call: (585)235-7889  OR visit RochesterNY-NA.org/meeting-list/bmlt/ 

The following Rehab Centers accept medicaid and medicare, and offer financial aid and/or sliding scale options. 

CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES  (585) 546-7220
87 North Clinton Ave, 14604

CATHOLIC FAMILY CENTER RESTART OUTPATIENT CLINIC (585) 238-8699
79 North Clinton Ave, 14604

ROC REGIONAL HEALTH CHEMICAL DEPENDENCY CLINICS (585) 922-9900
*TRICARE accepted
East Ridge Road Clinic
490 East Ridge Rd, 14621
Greece Clinic
1565 Long Pond Rd, 14626
Brighton Clinic
2000 Winton Rd South, Building 2, 14618

ROCHESTER OUTPATIENT CLINIC (585) 442-8422
556 Clinton Ave South, 14620
HUTHER DOYLE (585) 325-5100
360 East Ave, 14604  

EAST HOUSE COMMUNITY RESIDENCES (844) 254-8336
239 ALphonse St, 14621
HANSON HOUSE (585) 238-4800
561 Mount Hope Ave, 14620


PINNY COOKE HOUSE (585) 238-4800
50 Browncroft Blvd, 14609


CODY HOUSE *TRICARE accepted (585) 546-4670
407 Frederick Douglass St, 14608

DEPAUL COMMUNITY SERVICES (585) 426-8000
1931 Buffalo Rd, 14624

WESTFALL ASSOCIATES (585) 473-1500
919 Westfall Rd, Building B, Suite 60, 14618

ROCHESTER WESTFALL VA CLINIC *TRICARE accepted (585) 463-2600
465 Westfall Rd, 14620

VETERANS OUTREACH CENTER, RICHARDS HOUSE (585) 506-9060
290 Cypress St, 14620

ENDEAVOR HEALTH SERVICES (585) 445-5310
150 Mount Hope Ave, 14620

See also – 

  • Catholic Family Center
  • Person Centered Housing Options
  • Alex House
  • House of Mercy

Disability resources

Center For Disability Rights – Call: (585) 546-7560 TTY: (585) 546-7512 
497 State St, 14608

CDR Supplemental Needs Pooled Trust – 
Individuals with disabilities who have too much money to qualify for Medicaid can put money into a special bank account called a Supplemental Needs Pooled Trust. The money put into this account is not counted as income or resources for people with disabilities applying for Medicaid, and can be used for supplemental needs. Although the funds are pooled together in the Trust, CDR maintains individual sub-accounts for each member.
Visit the FAQ https://cdrnys.org/pooled-trust-frequently-asked-questions-faqs/
For information email PooledTrust@CDRNYS.org
To join email: JoinPooledTrust@CDRNYS.org

ACCES-VR (Vocational Rehabilitation)
Assisting individuals with disabilities to achieve and maintain employment and to support independent living.

  • Adult Literacy
  • Apprenticeship
  • Distance Education
  • Accountability Reporting
  • Employment Preparation Education (EPE)
  • Financial Assistance for Higher Education
  • Diplomas

Apply online at: http://www.Acces.NYSed.gov/VR/Apply-Vocational-Rehabilitation-Services

Disability Rights New York (DRNY) Client Assistance Program –
(Free legal services)
DRNY is the Protection & Advocacy System and Client Assistance Program for people with disabilities in New York State. Along with their Client Assistance Program DRNY offers protection and advocacy for assistive technology, SSI, abortion access, voting access, and more. 
Call: (518) 432-7861 or (800) 993-8982
Email: intake@DRNY.org

Office for People With Developmental Disabilities (OPWDD)
“Supporting people to live, work, and take part in their community”
The New York State OPWDD is responsible for coordinating services for New York residents with developmental disabilities. It provides services directly as well as through a network of approximately 500 nonprofit service-providing-agencies, with about 80 percent of services provided by the private nonprofits and 20 percent provided by state-run services. 
Visit  https://OPWDD.NY.gov/  for more information
Call Western NY Front Door Office to get started 855-679-3335

Strong Center for Developmental Disabilities

  • Children and Youth with Special Health Care Needs Project –  Assists Local Health Departments (LHDs) in providing needed and appropriate services for children with disabilities and their families.
  • Community Consultation Program (CCP) – Providing systemic, behavioral, and educational supports to districts, schools, individuals, and agencies
  • Health Disparities – Dedicated to improving health for people with intellectual and developmental disabilities through education to current and future healthcare providers, technical assistance, research, and advocacy
  • Improving Family Centeredness Together (IFaCT) – Led by the New York State Department of Health. The project focuses on improving the Early Intervention Program (EIP) experience for families and children.
  • Mindfulness Programs – Teaches paying attention to experiences in a deliberate way, without judgment. Skills are learned by in-person practice, and assigned practice.
  • MyPathNY.org  – MyPathNY.org is a free website that helps students and young adults with disabilities across New York State relocate from school or home for employment.
  • Project SEARCH® – High school to employment transition programs for 18-21 year olds with moderate disabilities
  • Rochester Regional Center for Autism Spectrum Disorders (RRCASD)  Providing training, information and referral, and resources to 12 counties

For more information and a list of all programs visit:
www.URMC.Rochester.edu/strong-center-developmental-disablities/programs.aspx